Loggerhead Marine Boat & Ski Repair

Privacy Policy

Your privacy matters to us. This policy explains how we handle your information.

Effective Date: January 1, 2025

1. Information We Collect

When you request a quote, schedule a repair, or contact us, we may collect the following information:

  • Name, email address, phone number, and mailing address
  • Vessel information (make, model, year, HIN, and photos of damage)
  • Insurance policy details and claim information
  • Payment and billing information
  • Communications you send to us (emails, messages, phone calls)
  • Website usage data collected through cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

  • Provide repair estimates and schedule services for your jet ski or boat
  • Communicate with you about your repair status, appointments, and invoices
  • Process payments and manage your account
  • File and manage insurance claims on your behalf
  • Improve our services and customer experience
  • Send service reminders and promotional offers (with your consent)

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with:

  • Insurance companies when processing claims related to your vessel repair
  • Payment processors to complete transactions securely
  • Service providers who help us operate our business (e.g., email, scheduling, and analytics tools)
  • Law enforcement or government agencies when required by law

4. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission, secure servers, and restricted access controls. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand usage patterns. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. SMS & Email Communications

With your consent, we may send you transactional SMS text messages and/or emails related to your repair service. These messages are strictly service-related and may include:

  • Repair status updates and schedule changes
  • Estimate notifications and approvals
  • Invoice and payment confirmations
  • Appointment reminders

We do not send marketing or promotional messages. Message frequency varies based on your active repairs. Standard message and data rates may apply. You can opt out of SMS at any time by replying STOP to any message. You can opt out of email notifications by contacting us directly. For help, reply HELP or contact us at (561) 589-8511.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

See also our Terms of Service.